Privacy Policy

Property Zoom AI Inc. (“Property Zoom AI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a demonstration, contact us, or otherwise interact with Property Zoom AI.

Property Zoom AI currently provides its website and services for the United States market.

1. Information We Collect

Information You Provide to Us

When you submit a form, request a demonstration, request information, or otherwise contact Property Zoom AI, we may collect:

• Name
• Email address
• City or county
• Job title or role, if provided
• Jurisdiction size, if provided
• Other information you choose to include in communications with us

You are not required to create an account to use our public website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website infrastructure or service providers, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring or exit pages
• Date and time of access
• Pages viewed
• General website usage and diagnostic information

We may use cookies or similar technologies that are necessary for the operation, security, and functionality of our website.

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website and to improve our website and services. Google Analytics uses cookies and similar technologies to collect information such as pages viewed, time spent on the website, referring websites, general location, and device and browser information. Property Zoom AI does not use advertising technologies on the website.

If we introduce advertising or other technologies that materially change our information practices, we will update this Privacy Policy and provide any notices or choices required by applicable law.

2. How We Use Information

We may use information collected through our website to:

• Respond to inquiries and requests
• Schedule and provide product demonstrations
• Communicate with prospective and existing customers
• Provide information about Property Zoom AI and our services
• Understand the needs of cities, counties, and other jurisdictions
• Improve our website, technology, products, and services
• Maintain the security and integrity of our website and systems
• Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity
• Comply with applicable laws, regulations, legal processes, and governmental requests
• Establish, exercise, or defend legal rights

We may also use information in an aggregated or de-identified form that does not reasonably identify an individual.

3. Property, Parcel, and Aerial Imagery Data

Property Zoom AI's technology uses information relating to real property, which may include parcel information, assessment information, building and permit information, geographic information system (“GIS”) data, aerial imagery, and other property-related information.

This information may be obtained from a combination of sources, including:

• Government and public-record sources
• Cities, counties, and other governmental entities
• Licensed or commercial data providers
• Third-party aerial imagery providers
• Other authorized data sources

Property-related information used by our technology is generally separate from the personal information visitors voluntarily provide through our website.

Some property or public-record data may contain information that identifies or relates to individuals. Where applicable, we handle such information in accordance with our contractual obligations and applicable law.

Aerial imagery used by Property Zoom AI is provided by third-party sources and may be subject to the terms, licenses, and restrictions of the applicable imagery provider.

4. Artificial Intelligence and Automated Analysis

Property Zoom AI uses technology that may include artificial intelligence, machine learning, computer vision, geospatial analysis, and automated processes to analyze property-related information and aerial imagery.

These technologies may be used to identify or highlight potential property characteristics, changes, additions, structures, or other conditions for further review.

Results generated through automated analysis are intended to assist authorized users in reviewing property-related information and should not necessarily be interpreted as a final determination regarding permitting, property assessment, valuation, code compliance, tax liability, or other governmental or legal status.

Property Zoom AI does not use personal information submitted through website contact or demonstration-request forms to train artificial intelligence models unless we provide appropriate notice and obtain any consent required by applicable law.

5. How We Disclose Information

Property Zoom AI does not sell personal information.

We may disclose information to third parties when reasonably necessary to operate our business.

Service Providers

We may use vendors and service providers that perform services on our behalf, including:

• Website hosting
• Cloud infrastructure and data storage
• Email and communications
• Customer relationship management
• Information technology and cybersecurity
• Website analytics (Google Analytics)
• Professional and business services

These providers may access information only as reasonably necessary to provide services to Property Zoom AI, subject to applicable contractual and legal requirements.

Legal Requirements

We may disclose information if we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal process
• Respond to lawful governmental requests
• Protect the rights, property, or safety of Property Zoom AI, our customers, users, or others
• Investigate suspected fraud, security incidents, or unlawful activity
• Enforce agreements or protect our legal rights

Business Transactions

If Property Zoom AI is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

6. Sale and Sharing of Personal Information

Property Zoom AI does not sell personal information.

We currently do not share personal information for cross-context behavioral advertising.

If these practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, preferences, and performance.

We use Google Analytics to understand how visitors interact with our website and improve its performance. To learn how Google uses this information, see How Google uses information from sites or apps that use its services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

If we implement technologies that require consent or provide users with an opt-out right under applicable law, we will provide appropriate notices and controls.

You may also be able to control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Do Not Track and Privacy Preference Signals

Some browsers provide a “Do Not Track” setting. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to those signals.

Where required by applicable law, we will recognize legally valid browser-based opt-out preference signals for processing activities to which those signals apply.

Property Zoom AI currently does not sell personal information or share personal information for cross-context behavioral advertising.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Respond to inquiries
• Manage prospective and existing customer relationships
• Maintain appropriate business records
• Comply with legal and contractual obligations
• Resolve disputes
• Maintain security
• Enforce agreements and protect legal rights

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, contractual requirements, and applicable law.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Accordingly, we cannot guarantee absolute security.

11. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have certain rights regarding your personal information, which may include the right to request:

• Access to personal information we maintain about you
• Information about how we collect, use, or disclose your personal information
• Correction of inaccurate personal information
• Deletion of certain personal information
• A copy of certain personal information
• Information about categories of third parties to whom information has been disclosed
• Opt-out of certain uses or disclosures where applicable

We will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy-related request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests. Some information may be exempt from a request or may need to be retained as permitted or required by law.

12. California Privacy Rights

California residents may have additional rights under California privacy laws.

Depending on the applicability of the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), these rights may include rights to know, access, correct, or delete certain personal information, as well as rights relating to the sale or sharing of personal information and certain uses of sensitive personal information.

Property Zoom AI does not sell personal information and currently does not share personal information for cross-context behavioral advertising.

Where the CCPA applies to Property Zoom AI's processing of personal information, we will process verified consumer requests in accordance with applicable law.

Categories of Personal Information

In connection with our website and business interactions, we may collect the following categories:

Identifiers: such as your name, email address, IP address, and similar identifiers.

Professional or employment-related information: such as your job title, role, employer, agency, city, county, or jurisdiction.

Internet or electronic network activity: such as browser, device, website interaction, and related technical information.

Other information: information you voluntarily provide when communicating with us.

We may collect these categories directly from individuals, automatically through website technologies, and, where applicable, from service providers and business partners.

We use this information for the business purposes described in this Privacy Policy.

We do not knowingly sell these categories of personal information.

13. Public Records and Government Data

Property Zoom AI works with information that may originate from governmental agencies, public records, property records, and third-party data sources.

Privacy rights concerning information maintained by Property Zoom AI do not necessarily require a government agency, public-record source, or independent third-party data provider to alter its own records.

Requests concerning the accuracy or status of official government records may need to be directed to the government agency responsible for maintaining those records.

14. Children's Privacy

Our website and services are intended for businesses, governmental entities, and professionals and are not directed to children under the age of 13.

We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take appropriate steps to delete the information.

15. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

Property Zoom AI is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage visitors to review the privacy policies of third parties before providing personal information to them.

16. United States Operations

Property Zoom AI currently markets and provides its website and services in the United States.

Our website and services are not currently directed toward individuals in the European Economic Area, United Kingdom, or other international jurisdictions.

Information may be processed and stored in the United States and other locations where our authorized service providers operate, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our technology, services, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If a change materially affects how we use personal information, we may provide additional notice where required by applicable law.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Property Zoom AI Inc.
Redwood City, CA 94065
United States

Email: sales@propertyzoom.ai